Customer service in ENG / ESP / ITA
Yes, we talk different languages and we can answer you questions in English. Si, hablamos varios idiomas y podemos contestar a tus preguntas en Espanol. Si, parliamo diverse lingue e possiamo rispondere alle tue domande in Italiano. Well we might made some spelling error but we try to understand each other.
TTB mailing list has been created! If you want to be updated on new livestock arrivals (via e-mail) please send us an e-mail through the Contact Us form. Please write the e-mail address where you want to be contacted. No spam! Guaranteed!
|Europe||Rest of the world|
|Eggs||€ 3,5||€ 4.5|
|Other stock <500g||€ 8||€ 10|
|Other stock >500g||Starts from||€ 10.00||Starts from||€ 12.00|
Possibility to ask for registered letter or parcel, or priority shipping. contact us for more details.
*With ordinary ships, the customer accepts the risk of product depletion, delays or losts during the delivery. Ordinary postal service has worked properly for thousands of parcels but, sometimes, post could be slow, especially in holiday periods. We always try to refound damaged customers but we are not responsible for any kind of problem linked to shipping conditions. To avoid postal problems we always ship standardized and safe parcels and TTB scored a percentage close to 100% of parcel arrived safe during past years (EU and major extra EU countries). If your country has an automatized postal service please let us know. Yes we ship to USA!
Parcels are prepared following quality standards to protect stock health. TTB parcels are composed of recycled materials. TTB is commited to reduce wastes and to optimize the ratio beetween safety of material and use of resources.
Eggs are shipped into 1,5ml or 0,5ml microcentrifuge tubes to protect their integrity. Tubes are placed into small hemp derived envelopes, protected with an additional air bubble layer.
Cocoons are shipped into recycled carton boxes. Depending on the strength of the material, different layers of protection will be added.
Is possible to ask for styro-boxes in case of freezing temperatures.
In case of problems:
In case of problems of any kind with TTB's material or service, just Contact Us and we will find the best solution.
TTB accepts the following cryptocurrencies as an alternative to EUR (Fiat currencies): BTC, ETH, LTC, XMR. Conversion from EUR will be calculated according to the current CMC change.
Frequently Asked Questions (FAQ)
-How can I order from TTB?
-What are the countries your delivery service reachs?
Through the postal system, we deliver our products worldwide. We constantly ship towards EU countries, North and South America, Russia.
-Is shipping fast enough to deliver eggs/pupae before they hatch?
According to our statistic, more than 98% of our parcels reach the destination safely. Ordinary shipping is suitable for all orders although tracked and signed is usually recommended to feel safer and track your parcel throughout the delivery process
-Do you have any % live guarantees on livestock products?
Yes, we offer 100% re-found in case of dead/unfertile material. If % of eggs hatched is more than 60% of the batch, this is usually considered good enough to be payed.
-What payment methods do you take?
We accept payment only through Paypal or bank transfer, contact us to place your order.
-How can I subscribe to the TimeToBreed mailing list?
To subscribe to our mailing list you just need to enter the Contact Us form and write use your e-mail. Please indicate you want to join the TTB list.